Terms & Conditions

These terms do not effect your statutary rights
PLEASE REVIEW THE FOLLOWING CONDITIONS CAREFULLY BEFORE PURCHASING PRODUCTS FROM PerfectBeers. THE FOLLOWING CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

I am 18 years of age or older, or of the legal age in my country to purchase alcohol

Your purchase of a product or service from PerfectBeers is governed by these terms and conditions. Please read them carefully. Placement of an order indicates your acceptance of these terms and conditions of sale and our terms for use of this site. If you do not agree to these terms, please leave the site and do not proceed further with your order. PerfectBeers reserves the right to make changes to this website and these terms and conditions of sale and our terms of use at any time, without notice.

The price you pay is in pounds sterling.

Copyrights, Trademarks & Product Images
PerfectDraft, are trademarks, any product images are owned by their respective companies and subject to copywrite and used for clarification purposes only.

Order Acceptance Policy
PerfectBeers reserves the right to refuse service, to close accounts, to cancel orders, or to terminate affiliate and other marketing programs that it deems harmful to the company. If, due to unforeseen circumstances, delivery of stock to ourselves is delayed, we do not offer any form of compensation to you, the client, in regard to a delay with your order. Please take into account deliveries of kegs can take up to 14 days during our busy periods.

Cancelling Your Order, Returns & Refunds
If you wish to cancel your order please contact us by email within 24 hrs. Please be aware we do not give full refunds once the goods have been despatched unless the goods are deemed to be faulty. If you have received the incorrect goods you must inform us within 3 days, any kegs which have been fitted to an apliance will not be exchanged for an alternative keg, the keg must have the seal intact for an exchange to be processed. If goods are refused to be accepted or you are not at the address when delivered you will only receive a partial refund. Please note, due to administration and return postage costs we reserve the right to charge a fee which we consider to be appropriate for processing refunds if we consider you have decided you no longer want the product(s) or have been unable to accept delivery. Kegs purchased for the Wunderbar Cooler require the blue adapter to be fitted to the keg, we cannot accept returns for orders when you the customer does not have a blue adapter or have not checked if your Wunderbar appliance is compatible. If you order kegs for your Wunderbar Cooler without checking with the manufacturers that your appliance accepts them, and later find they are not compatible, you must bear the postage costs of returning the kegs if you require a refund and return them within 10 days of purchase. Under no circumstances can kegs be returned as faulty after 1 month of purchase.

Returns Policy

Beer Pumps

Your PerfectDraft beer pump has a manufacturer's guarantee for one year from the date of purchase. If your unit is faulty you must contact us by phone or email within this guarantee period. Any claims outside the guarantee period will be void.

Once you have submitted your claim and we have accepted it you must return the unit by registered post with adequate insurance to cover the cost of damage/loss in transit.

We will immediately despatch a replacement unit after inspection providing the unit has not been subject to damage above and beyond what we consider to be 'normal use'.

If you purchased your appliance as part of a special offer, introductory offer or at a discount price, the discount or offer will not be applicable to the replacement, the difference in price will have to be paid before we send you the replacement. If the model of your appliance is no longer available we will repair the appliance, if the appliance is beyond repair and a replacement is required you will be expected to pay any difference in price between the old model and new.

Delivery & Risk of Loss
PerfectBeers is responsible for all products until such time that they leave the warehouse and are handed to a third-party carrier for final delivery. Although we take steps to ensure your product has a certificate of posting, we cannot accept responsibility if you, the client, inputs an incorrect shipping address. Although we take steps to ensure you receive your goods within our specified time scale we cannot be responsible for late arrivals and cannot refund delivery costs unless circumstances are exceptional. A 5-7 day delay is not considered an exceptional case.

These terms do not effect your statutary rights.